Terms & Condition
Terms and Condition
  1. The Guests shall be obliged to make the payment upon booking. The costs for the financial transaction (e.g. remittance fee) shall be paid by the Party. Credit and debit cards shall be subject to the terms and conditions of the issuing company.
  2. The rented rooms shall be vacated by the Party by 12.00 noon on the date of departure. Citadel Bed & Breakfast shall be entitled to charge another day if the rented rooms are not vacated in time or they will be charge for an extra hour/s of stay.
  3. All amendments are subject to the availability and applicable pricing of the relevant Participating Property at the time the amendment is requested.
  4. If the Accommodation Agreement has been made for a definite term, it shall end upon the expiry of such term.
  5. If the Party leaves prematurely, Citadel Bed & Breakfast shall be entitled to charge the total agreed payment. The Proprietor shall deduct anything saved due to the failure to use its scope of services or maintained by letting the booked rooms to other guests.
Refund Policy
  1. Any amount paid by your booking is non-refundable.
  2. In case of force majeure, no refund but the guests can move the date of their stay depends on the room's availability.
Cancellation Policy
  1. If a booking is cancelled 14 days prior to arrival date will be charge 50% of the booking value.
  2. If a booking is cancelled 7 days prior to arrival date will be charge 100% of the booking value.
Privacy Policy
  1. We collect information from you when you register on our site or fill out a form.
  2. When booking on our site, as appropriate, you may be asked to enter your name, email address and all other details regarding your bookings.
  3. To process transactions.
  4. Your information, whether private or public, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever without your consent.
  5. If there are any questions regarding these policies, you may contact us using the information below.